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1. Confirmation of Booking.


We will confirm your Booking by email and send you an invoice, details of the course and venue.


2. Payment.


The fees for the training are due before the day of the training. If the fees are not received on this due date we reserve the right to allocate the place to another delegate.


Payment can be made on line by Credit Card or Debit Card or by direct payment into our account.


3. Cancellation.


We regret that we cannot accept cancellation of an open training course.


4. Postponement.


If a delegate is unable to attend a booked and paid for open training course we will accept a substitute delegate.


If we have to postpone an open training course we will inform you in writing of an alternative date as soon as possible. If the alternative date is not convenient we will give a full refund of any fees paid.


Terms and Conditions.